Saturday, September 26, 2020

Update Re: COVID-19 Policies

 

Drs. Bankhead and Groipen is committed to ensuring the safety of our patients and staff. Below are some of the ways we are doing that.

 - Remote Check-in Policy - When you arrive to the office for your appointment, please give us a call from the car; please do not just walk into the office. We will coordinate with your clinician to make sure the room is ready for you before you come in. When you do come in, please wear a mask and come in by yourself; we're not allowing anyone to wait in the lobby right now. The front desk staff will ask you some screening questions, take your temperature, and then you'll go right back to the room with the doctor or hygienist.  

- We sterilize and disinfect common areas (lobby, restrooms) and surfaces (door handles, counters) in the office multiple times a day. We sterilize and disinfect all clinical areas in between patients as per federal and state guidelines.

 - We have temporarily removed our magazines, brochures, and sticker box (sorry, kids!) from the lobby to minimize cross contamination between patients. 

 - Our clinicians are wearing additional personal protective equipment over the normal gear you're used to seeing them in. They are also using some new equipment - for example, we use high speed evacuation units that eliminate aerosols during dental procedures.

 - We have installed Molekule Air Purifiers in every operatory, the lobbies, and the staff rooms.

 - Each staff member is screened everyday upon arriving at work and must pass a temperature check before being allowed in the office. All staff members are required to wear masks when in the office.

 -  We ask that our patients remain vigilant in their daily lives. Please wear a mask, wash your hands, keep socially distant, and seek your doctor's advice if you develop any symptoms of the virus. 

We thank you in advance for your cooperation and understanding. Please let us know if you have any questions.

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